We know how important your patients are for you and your degree of commitment. This is also our goal.
At FecunMed each case is approached in a personalized individual basis and carefully planned. We work with the highest level of excellence, using state-of-the- art technology, updating our organizational resources on a regular basis and offering our employees continuous training courses. This makes us one of the assisted reproduction centers with highest success rates.
Thanks to the technical and scientific skills of our team we have several agreements with well-known universities, such as the UAB (Universitat Autònoma de Barcelona), the Health Sciences Technical College and theTecnocampus Mataró-Maresme which is affiliated to Pompeu Fabra University. This cooperation aims to offer specific training in the assisted reproduction field to doctors, biologists and nurses.
We are aware that infertility, its investigation and treatment can cause significant stress. Our medical staff will give patients adequate information and emotional support to make them feel confident throughout the whole process.
We have implemented several strategies in order to guarantee the safety and quality of our procedures and offer the best customer care.
We hold the certification ISO 9001, a series of quality management system standards that audit our clinical and laboratory procedures and certify that they meet the standards.
The implementation of a quality framework is a useful tool to improve our services and the customer satisfaction. Your suggestions or remarks will help us become more efficient. This can be done by means of a questionnaire that will help us identify your needs.
We also have the certification Excellent Private Healthcare (SEP in Spanish) which sets a series of quality standards applicable to private healthcare. These standards involve:
o Being certified to ISO 9001:2008
o Evaluation with the form EFQM:2003
o Integration of ethics, quality, safety, hygiene and environment
o Definition of structural, organization and information resources
o Definition of services, procedures and protocols
o Customer and staff satisfaction
o Risk management
o Innovation management
o Teamwork
o Continuous assessment of the quality system from a scientific-technical approach.
We are specialized in assisted reproduction techniques. Our activity is limited to the study of sterility and infertility and its treatment which often involves the use of assisted conception techniques.
Therefore you will follow-up the pregnancy when the treatment at FecunMed is over.
We will be pleased to share with you the investigations results and keep you updated on the progress of the treatment if patients agree.